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An organisation is meeting its ethical responsibility when it:


A) earns a profit through provision of goods and services desired by customers.
B) complies with the law and requirements of various external regulations.
C) voluntarily moves beyond basic economic, legal and ethical expectations to provide leadership in advancing social wellbeing.
D) voluntarily conforms to legal expectations as well as broader values and moral expectations of society.
E) anticipates socially responsible behaviour.

F) A) and C)
G) B) and E)

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The defensive strategy involves a corporate social responsibility commitment that:


A) seeks to protect the organisation by doing the minimum legally required to satisfy expectations.
B) is congruent with society's prevailing norms, values and expectations.
C) takes preventative action to avoid adverse social impact.
D) is inconsistent with prevailing societal norms.
E) reflects mainly economic concerns.

F) A) and B)
G) A) and E)

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Codes of ethical conduct have several limitations. Which of the following is NOT one of these limitations?


A) The value of an ethics code relies on the organisation's underlying human resource foundation.
B) Ethical codes cannot replace leadership that is committed to being positive role models for the rest of the organisation's members.
C) Codes of ethical conduct cannot cover all situations.
D) Ethical codes are not replacements for hiring people of integrity.
E) Ethical codes provide automatic insurance for universal ethical conduct.

F) C) and E)
G) A) and C)

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Ethics training refers to:


A) teaching corporate outlines for formal corporate codes of ethics.
B) training on the laws under which 'white collar' criminals are prosecuted.
C) structured programs to help participants understand the ethical aspects of decision making, and how to incorporate ethical standards into their daily lives.
D) learning about corporate guidelines for ethical employee conduct.
E) exposure to governmental regulations for defence contractors.

F) A) and C)
G) A) and B)

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Which of the following statements does NOT provide an accurate description of ethics?


A) Ethics is the code of moral principles that sets standards of 'good' versus 'bad' or 'right' versus 'wrong'.
B) Ethics is a set of principles that guide the organisation's analysis of its external environment and the formulation of actions to respond to that environment.
C) Ethics provides principles that help people make moral choices among alternative courses of action.
D) Ethics provides principles to guide the behaviour of individuals.
E) Ethics provides principles to guide the behaviour of groups.

F) A) and C)
G) A) and E)

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The text reports that managers sometimes pressure their subordinates to engage in various unethical activities. Which of the following in NOT one of these unethical activities?


A) Doing personal favours for the boss
B) Supporting incorrect viewpoints
C) Doing business with the boss's friends
D) Overlooking the boss's wrongdoings
E) Signing false documents

F) B) and D)
G) A) and E)

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Critics claim that __________ is a form of __________, or the attempt to externally impose one's ethical standards on others.


A) universalism; ethical imperialism
B) cultural relativism; ethical imperialism
C) ethical imperialism; cultural relativism
D) ethical imperialism; Romanesque law
E) cultural relativism; cultural universalism

F) A) and C)
G) A) and E)

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The utilitarian view of ethical behaviour is that which:


A) ensures that people are treated impartially and fairly.
B) advances the pursuit of long-term self-interests.
C) ensures the resolution of personal moral dilemmas.
D) provides the greatest good for the greatest number of people.
E) respects and protects the individual's fundamental rights.

F) A) and E)
G) C) and D)

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The accommodative strategy of social responsibility meets the organisation's:


A) economic, legal, ethical, discretionary and political responsibilities.
B) economic responsibility.
C) economic, legal and ethical responsibilities.
D) economic and legal responsibilities.
E) economic, legal, ethical and discretionary responsibilities.

F) B) and C)
G) D) and E)

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According to the text, an important way to test whether a decision is consistent with one's personal ethical standards is to ask which of the following questions?


A) How would I feel if this decision harms someone?
B) How would I feel about this if my decision is printed in the local newspaper?
C) All of these questions are important ways of testing the ethics of a decision.
D) How would I feel if my employer loses a lot of money as a result of this decision?
E) None of these questions is an important way of testing the ethics of a decision.

F) A) and B)
G) C) and D)

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The defensive strategy of social responsibility meets the organisation's:


A) economic, legal and ethical responsibilities.
B) economic, legal, ethical and discretionary responsibilities.
C) economic and legal responsibilities.
D) economic, legal, ethical, discretionary and political responsibilities.
E) economic responsibility.

F) C) and D)
G) B) and E)

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When Aaron Jenkins kept 1000 workers on the payroll after his clothing factory burned down, his ethical behaviour was influenced by the __________ factor.


A) corporate
B) environment
C) social
D) person
E) organisation

F) B) and C)
G) B) and D)

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Michele is a bank officer who takes the time to fully explain to an applicant why he was turned down for a loan. Michele is reflecting the ethical concern of ______ in her behaviour.


A) individualism
B) procedural justice
C) interactional justice
D) utilitarianism
E) distributive justice

F) B) and D)
G) C) and E)

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An organisation that is following a(n) __________ social responsibility strategy would likely take a leadership role in identifying and responding to emerging social issues.


A) accommodative
B) ethical
C) obstructionist
D) defensive
E) proactive

F) A) and B)
G) D) and E)

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Anita Roddick's 11-point charter on ethical conduct at the Body Shop International is an example of the influence of __________ on ethical behaviour.


A) personal standards and needs
B) religious values
C) formal policies of the employing organisation
D) government regulation
E) behaviour of peers and supervisors

F) A) and B)
G) A) and E)

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The obstructionist strategy of social responsibility meets the organisation's:


A) economic, legal and ethical responsibilities.
B) economic responsibility.
C) economic, legal, ethical and discretionary responsibilities.
D) economic, legal, ethical, discretionary and political responsibilities.
E) economic and legal responsibilities.

F) B) and D)
G) C) and D)

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The highest level of social performance comes through the satisfaction of an organisation's:


A) stakeholder responsibility.
B) economic responsibility.
C) ethical responsibility.
D) discretionary responsibility.
E) legal responsibility.

F) A) and B)
G) B) and D)

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Not taking sexual harassment allegations against top management as seriously as allegations against supervisors is an example of violating the principle of:


A) equitable policy.
B) ethical management.
C) procedural justice.
D) distributive justice.
E) moral justice.

F) A) and B)
G) C) and D)

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The text identifies several criteria for evaluating socially responsible corporate behaviour. A company is meeting its __________when it voluntarily conforms to legal as well as broader values and moral expectations of society.


A) discretionary responsibility
B) ethical responsibility
C) economic responsibility
D) stakeholder responsibility
E) legal responsibility

F) B) and D)
G) A) and D)

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__________ refers to an organisation's obligation to act in ways that serve its own interests as well as those of its many external stakeholders.


A) Corporate social responsibility
B) A formal policy statement
C) A code of ethics
D) A moral code
E) Public accountability

F) A) and B)
G) C) and E)

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