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Why is contribution margin important? Give an example.

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Chefs not only examine the food cost of ...

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Labor cost benchmarks are measured by


A) covers -per -person -hour
B) comparing individual hotel food outlets
C) food cost compared to labor cost
D) dividing labor costs by food costs

E) A) and D)
F) A) and C)

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Introduced by Escoffier, this kitchen system organizes work stations more effectively.


A) Team
B) Squad
C) Brigade
D) Task force

E) B) and D)
F) None of the above

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How is the stewarding department important to the hotel operation?

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The chief steward reports to the F&B man...

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Outline the pros and cons of hotel bars, room service and a concierge. Are these services always cost effective?

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Most full -service hotels offer a height...

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The hotel requires the number of guests attending a catering function at least seven days in advance. This number is called the


A) certification
B) guarantee
C) agreement
D) pledge

E) None of the above
F) C) and D)

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Explain how you will identify and correct a pour cost of 25.6% when the budget requires a pour cost of 22.5%. Identify what may have caused the pour cost to be this high and corrective action to bring it into line with the budget.

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The student should begin with a comprehe...

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Theatre style seating is best for


A) training
B) a workshop
C) a lecture
D) a board meeting

E) None of the above
F) B) and D)

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An acceptable profit margin for food in many hotels is percent


A) 25 -30
B) 20 -25
C) 30 -35
D) 28 -32

E) B) and C)
F) C) and D)

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The capture rate is defined as the


A) number of guests staying at the hotel who dine in the hotel's restaurant
B) number of guests drinking in the bar
C) number of guests attending a banquet
D) number of guests dining at the restaurant that are NOT hotel guests

E) B) and D)
F) A) and B)

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